Contact Us

Hey! Thank you so much for checking us out. Your thoughts, questions, and feedback matter to us because they help shape what we do. Whether you're reaching for support, sharing your story, or have a question about our products, we're here for you. Every voice is important, and we look forward to hearing from you. 

Drop us a message and I'll get back to you as soon as possible!

Sincerely, 
Samantha
(VXN Crew Founder)

Frequently Asked Questions

What type of clothing do you offer?

We offer high-quality t-shirts designed for fitness enthusiasts and individuals passionate about self-empowerment. Our designs are simple, bold, and meaningful, with an emphasis on both comfort and style.

What sizes are available?

We offer inclusive sizing ranging from XS to XXL. Please refer to our Size Chart on each product page for detailed measurements.

How do I care for my new clothes?

To maintain the quality of your apparel, we recommend washing it in cold water, inside out, on a gentle cycle. Avoid using bleach and tumble dry on low or air dry to preserve the print.

How long does shipping take?

Since our products are made-to-order, please allow 2-7 business days for production, plus additional time for shipping. Shipping times vary depending on your location, and you’ll receive tracking information once your order ships.

What is your return and exchange policy?

Since each product is made-to-order, we currently offer returns or exchanges only for defective or damaged items. If there’s an issue with your order, please contact us at support@vxncrew.com within 30 days of receiving it.

Do you offer discounts and promotions?

Yes! We occasionally offer discounts and promotions. Subscribe to our newsletter or follow us on social media to stay updated.

Do you support any charities or causes?

Yes! A portion of our profits supports Postpartum Support International (PSI) and To Write Love on Her Arms (TWLOHA) to raise awareness about mental health.

Can I track my order?

Yes, once your order ships, you will receive an email with a tracking link to monitor your package’s journey.

Can I cancel or modify my order?

Orders can only be canceled or modified within 24 hours of purchase, as they go into production quickly. Please contact support@vxncrew.com immediately if you need to make changes.

How can I become an Ambassador or rep for VXN Crew?

We are always looking for passionate individuals who align with our values of resilience, self-empowerment, and mental health awareness. To apply, please contact us. We’ll review your submission and get back to you if you're a good fit!

What are the requirements to become an ambassador?

  • You must be active on social media (Instagram, TikTok, etc.).
  • A passion for fitness, mental health awareness, or personal growth.
  • A public profile or willingness to share posts about our brand.
  • Must be at least 18 years old.

What are the benefits of being an ambassador?

  • Access to exclusive discounts and gear from VXN Crew Clothing.
  • Be featured on our social media and website.
  • Early access to new products and special drops.

Do ambassadors get free products?

Ambassadors may receive free gear, exclusive gifts, or first access to new collections.

Is there a minimum follower count to apply?

We don't have a strict follower requirement. We're more interested in individuals who are engaged with their audience and passionate about our mission.

What’s expected from ambassadors?

  • Share your personal journey or fitness goals wearing our gear.

What happens after I apply?

After submitting your request, we’ll review it and respond within 7-14 business days. If selected, you’ll receive all the necessary details to get started.

How do I contact you for questions about the program?

For any additional questions, please reach out to us at support@vxncrew.com